Orders are generally processed within 24 hours. Should a particular item be out of stock at the time of your order we will contact you and suggest a replacement item.
All orders, regardless of quantity with the exception of special items that are noted with special shipping terms and orders that ship outside the United States ship via The United States Postal Service for a low flat rate. We also offer expedited shipping service with pricing noted on the checkout page.
We must charge sales tax to all areas where we are required by law to do so.
We have a very simple Return Policy. We will accept for return any product within 30 days for any reason. Shipping costs are not refundable except for defective product. Send us an e-mail CustServ@BoomerEyeware.com and tell us what you would like to return and why. We will need your order number to process your request. We will e-mail you back our return center address along with a return authorization number. Returns cannot be processed without a valid return authorization number.
Returned product must be in salable condition. Glasses need to be free of any user defects. These include glasses that have been sat on, chewed, scratched or otherwise appear “used”. Detailed return instructions will be on your packing slip.
Upon receipt of your return we will credit your credit card, less shipping charges. If you request an exchange instead of a credit, we will ship your replacement product(s) with no shipping or handling charge.
If you find that any product you purchased from BoomerEyeware is defective on arrival, please contact us at CustServ@BoomerEyeware.com within 5 days of your receiving the product. Upon receipt of your order number we will immediately send you a replacement even if we have not received the defective product back, (of course we do need the product back in order to credit your account).
Secure Credit Card Transactions
We use Paypal as our secure payment agent. Paypal will provide you with the option upon checkout to use your credit card or Paypal account for payment. Transactions are verified and secured through Paypal. For details about Paypal’s credit card security please go to visit Paypal at www.Paypal.com.